Q & A

Mixing supplies are not automatically included with all products. Please refer to the specific product description to see what is included with your order.

If you have questions before purchasing, feel free to contact us at [email protected]

Yes. Once your order has been dispatched, you will receive a tracking number via email.

If you do not see it in your inbox, please check your spam folder or contact us and we will assist you.

Due to the sensitive nature of certain products, we may not accept returns on opened items.

If your order arrives damaged, incorrect, or incomplete, please contact [email protected] within 7 days of delivery and we will review your case promptly.

At this time, we primarily ship within South Africa.

For special shipping requests, please contact our support team before placing your order.

Yes. All orders are shipped in plain, discreet packaging with no product details displayed on the outer box.

Purity refers to the percentage of the intended compound present in the final product. Higher purity indicates greater refinement and quality control during production.

Product availability is shown on each product page and updated regularly.

In-stock items are typically processed and dispatched within 1–3 business days after payment confirmation.

If a product is temporarily unavailable, estimated restock information may be provided on the product page.

For questions about availability, lead times, or order status, please contact us at [email protected] and our team will be happy to assist you.

We accept Credit/Debit cards and Cryptocurrencies. During the checkout process, you will have the option to select your preferred payment method.

We provide bulk purchasing options and various discounts. For more details, please email us.